Front Office Responsibilities include:
- Manage Inbound calls from different sources, mostly involves in a patient’s care.
- Outbound calling to follow-up patients
Back office Responsibilities include:
- Managing patient admissions which includes gathering of patient records, insurance checks, etc.
- Managing emails, faxes & scans
- Staffing of Electronics Charts
- Managing Medical Records such as uploading of signed orders in patient’s charts, sending of orders for signatures.
- ALL other tasks related to the care of the patient within the scope of support
Qualifications:
- Graduate of any 4-year course, preferably Medical Course.
- Experience as Intake Coordinator or Customer Service Representative of more than 8 months in a Healthcare account
- Preferably with experience in a hospital setting of at least 1 year is an advantage
- Above average English Language proficiency in both verbal & written
- Analytical & Detail Oriented
- Fast learner & willing to be constantly trained of new processes
- Tech Savvy, Proficient in reporting tools such as Excel, Microsoft Office.
- Can work with minimum supervision: Proactive
- Customer Service oriented
- Willing to work on night shifts and Onsite/Office base in Ortigas, Pasig
- FRESH GRADUTES OF MEDICAL RELATED COURSE ARE ENCOURAGED TO APPLY
- ALSO ACCEPTING CANDIDATES FROM NON-MEDICAL COURSES BUT WITH BPO EXPERIENCE IN A US HEALTHCARE ACCOUNT
Job Type: Full-Time, Permanent
Apply NOW!
Job Type: Full-time
Pay: Php20,000.00 per month
Benefits:
- Paid training
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- 13th month salary
- Bonus pay
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your active email address?
- Are okay to work on-site?
Shift availability:
- Night Shift (Preferred)
