Responsibilities:
· Allocate challenging yet realistic objectives for recovery officers and ensure achievement of recovery targets are met as set by the management.
· Ensure recovery of write-off portfolio and maintain the level as per the minimum threshold set by the management
· Ensure process improvement/efficiency in collection/recovery process in order to contribute towards profitability
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· Evaluate/review collection/recovery performance and monitoring of recovery officers and regularly visits highly delinquent and aged accounts.
· To Ensure Digital footprint to be exceed level as per the minimum threshold set by the management.
Job Category
· Billing & Recovery
KNOWLEDGE & SKILLS
· Excellent communication
· MS Office Suite
· Decision-making skills
· Excellent leadership skills
· Multi-tasking
· Analytical skills
· Team Management skills
Job Type: Full-time
NOTE: This is a field job
Job Type: Full-time
Salary: Rs25,000.00 - Rs30,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
Willingness to travel:
- 100% (Required)